Key Skills technical rotational shift voice process us shift bpo customer service Job Description Trouble shooting for Bro...
Job Description
Trouble shooting for Broadband related issues through Voice
Setting up wireless connection on Laptops and Desktops.
Connectivity issues with ops Modem, Routers, Hubs and Switches.
Dealing with network connectivity - LAN , WAN and MAN
Checking the exchange line issues / outages / fixing appointment with the technician at UK.
Skill set required:
Excellent Communication Skills in English
Immediate joiners are preferred
Willing to Work in Night / Rotational Shifts
Benefits:
5 days working / 2 days rotational off / Sundays no OFF
Doorstep Pick-up and Drop available
Performance Appraisal - Twice a year
Incentive during training period
Free door pick up & drop for female
Opportunity to do free MBA while working in HCL
Internal Job Postings Available (Can enter INFRA domain or HR field after 15months exp in the company) (The purpose of this policy is to foster a work placequalified employees are encouraged to seek various career opportunities within the organization, gain valuable work experience, enhance their competencies and increase job satisfaction) This will be applicable only after 1year of completion with the organization.
Every 1 hour that you will work towards overtime, you will get 150 RS per hour.
If you work on 6th day of the week, you will get 1350Rs and collectively you will get 5400Rs per month.
Qualification:
Any UG / PG (2012 / 2013 / 2014 / 2015) Passed out are eligible
Candidates having backlogs up to 4 papers can also attend.
Diploma holders can also attend
Education Qualification 10 + 2 + 3 years (Mandatory)
Year of Passing: Any (provided ready to join immediately)
Good Communication skills in English
Rounds of Interview: (i) HR Screening (ii) Ops Manager
Offered Salary: 1.8 lakhs to 3 lakhs Per Annum
Job Location: Chennai Greams Rd
Process: British Telecom (Voice Process)
Offer Letter Given Immediately
NOTE: Carry two updated resumes & one original Govt ID proof.
2. Venue:
Address :
Human resource managment services
2nd floor ,97/55,Nathigam complex
Arcot road,
Kodambakkam,chennai
Landmark:Next building to ganapathy govt school
Near kodambakkam chandra bavan hotel signal
Company Description
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com